I had to have a man search for assigned Srvc. Tech, Jesse M, I told him I wanted; check driver door for the clicking, apply the paint sealer spray. car wash & inspection. Jesse was supposed to call me.He had called to tell me, part had to be ordered from CA. It will be in next day. I'll be right there to pick up car and bring back. When got there, 15min , he had went to lunch. after standing there waitimg to be helped/ meanwhile techs were just standing around talkung to other staff. Next day waited for car from 9AM to 1130AM, was told an hour. Car wash was not done. Second time in it was washed.
I do not understand why I made an appointment to get my oil changed and yet had to wait two hours to get it performed. I do understand that people do just drive in for service but why do they get ahead of me with an appointment? Why not have two dedicated lanes for routine services such as oil changes, one for appointments and one for drive ins?
Sales person was great to work with again. He was very informative about what I was wanting in a new Chevy Trax. When it came to the paper work, he was working with the Finance Director and bring back information of what was needed from me and my co-signer. Everything went well and we drove away with a 2020 Chevy Trax. I am very happy and satisfied. Thank you, Edwin and Midway Chevrolet for caring for your customers.
I paid $10,000 to buy the #4 position to receive a 2020 corvette form Midway. The pre covid delivery date was April 20 ( a month after shut down) , after restart in June delivery date was moved to Aug 17 th , then begin of sept and finally sept 30. many cars ?12 or so were delivered at Midway before mine got here...$10k was wasted as several of my friends who ordered after me , received there cars a month or more before me