First of all Cesar was AMAZING! I have had quite a few issues with this Trax, so I feel like I am at the service department all the time, and Cesar is by far the BEST one that I have come in contact with! I came in on a busy Saturday with a cracked wheel. Cesar worked with getting the information for my extended warranty and kept me updated on when the parts need came in and got my car done faster than I anticipated. He was professional and funny and helped restore my faith in the Midway Chevy team; because I planned on taking my business to Courtesy Chevy on 16th and Camelback. Thanks Cesar!